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Privacy Policy

Last Updated: January 2026

At Mateparadeboxs Ltd. ("we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have concerning it, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, or when contacting us. The personal information we collect depends on the context of your interactions with us, and may include:

  • Contact Data: Name, email address, and message content submitted via our contact forms.
  • Device and Usage Data: IP address, browser type, operating system, and pages visited, collected automatically via cookies (please see our Cookie Policy for more details).

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use the collected data to:

  • Respond to user inquiries and offer support to users.
  • Deliver targeted advertising and analyze website traffic.
  • Protect our Services from fraud and abuse.

3. Third-Party Processors

We only share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Categories of third parties include:

  • Data Analytics Services (e.g., Google Analytics).
  • Website Hosting Providers.
  • Customer Service and Communication Platforms.

We do not sell your personal data to third parties.

4. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Contact form submissions are retained for up to 12 months for customer service purposes.

5. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you have certain rights under applicable data protection laws. These may include the right to:

  • Request access and obtain a copy of your personal information.
  • Request rectification or erasure of your data.
  • Restrict the processing of your personal information.
  • Data portability (receiving your data in a structured, machine-readable format).
  • Opt-out of the sale of personal information (under CCPA). Note: We do not sell personal data.

To exercise these rights, please contact our Data Protection Officer using the details below.

6. Contact Our Data Protection Officer (DPO)

If you have questions or comments about this policy, you may email our Data Protection Officer at:

Email: [email protected]
Address: Mateparadeboxs Ltd., 12 Illumination Way, Brightside, Bristol, BS1 5TL, United Kingdom